Shipping policy

SHIPPING POLICY

Thank you for visiting and shopping at www.mornaibiza.com. The following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you by email or phone.

Shipping Rates and Delivery Estimates

Shipping costs for your order will be calculated and displayed at checkout and are as follows:

• Spain: €3
• European Union: €8
• Rest of the world: €12.99

Delivery delays may occasionally occur. Update this section based on the carriers you support.

Shipping confirmation and order tracking

You will receive a shipping confirmation email once your order has shipped with your tracking number(s). The tracking number will be active within 24 hours.

Customs Duties, Duties and Taxes

mornaibiza.com is not responsible for customs and taxes applied to your order. All fees imposed during or after shipment are the responsibility of the customer (duties, taxes, etc.).

Damage

www.mornaibiza.com is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

Please save all packaging materials and damaged products before filing a claim.

Return policy

Our Returns and Refunds Policy provides detailed information on the options and procedures for returning your order.